Privacy Policy of RateGather

Welcome to RateGather, an online service operated by Rate Gather Piotr Komorowski, with the registered office in Gdańsk, Zawodzie Street 20, 80-726 Gdańsk, Tax ID [NIP]: 4990604821, REGON: 384045380. This Privacy Policy governs our collection, use, and disclosure of Personal Data when you use our Service and informs you about your privacy rights and how the law protects you.

1. Personal Data We Collect

A. Types of Personal Data Collected

We collect the following categories of Personal Data:

• Identifiers: Name, email address, phone number, and online identifiers.
• Internet or Network Activity: Browser type, browsing history, search history, and interactions with our website.
• Geolocation Data: Physical location and movements as provided by your device.
• Commercial Information: Transaction records and interaction history on our platform.
• Inferences: Derived data from your usage to better understand your preferences and service enhancements.
• QR Code and Shortlink Usage Data: Data collected when end users interact with QR codes or shortlinks generated through our Service, including but not limited to remote IP address, user agent, referrer, language, city, region, country, location data, operating system, browser type, device type, and device name.

B. Sources of Personal Data

We collect Personal Data from the following sources:

• Directly from You: Information you provide when using our services, creating an account, or interacting with us.
• Automatically Collected Data: Information collected through cookies, tracking technologies, and usage data from our platform.
• Service Providers: Information from third-party services like Amazon SES, Twilio, and Google My Business.
• End Users: Data collected from end users who interact with QR codes or shortlinks generated through our Service or receive SMS or email communications sent through the platform.

2. Use of Personal Data

We use the Personal Data collected for various purposes, including:

• Providing and Maintaining Services: To deliver and manage our services, including user support, account management, and enabling communication features such as SMS and email.
• Improving Services: Analyzing usage data to improve and enhance our offerings.
• Communication: To contact you regarding service updates, changes, or promotional offers (with opt-out options).
• Marketing and Analytics: Conducting marketing and promotional activities, as well as analytics to understand user behavior.
• Security and Fraud Prevention: Detecting and preventing fraudulent or unauthorized activities.
• Legal Compliance: Ensuring adherence to legal obligations and protecting our legal rights.

3. Sharing of Personal Data

A. Third-Party Service Providers

We share Personal Data with third-party service providers to facilitate our services, such as:

• Amazon SES and Twilio: For email and SMS communications.

B. Users of the Service

Users of the Service may enter their own clients’ data to send SMS or email communications. RateGather is not responsible for the accuracy of the data provided by users or for ensuring that appropriate consent has been obtained.

C. Data Collection via QR Codes and Shortlinks

Users may use our Service to generate QR codes or shortlinks for marketing or tracking purposes. When end users interact with these QR codes or shortlinks, certain data may be collected, such as IP address, location, and device information. Users of the Service are responsible for obtaining appropriate consent from end users before using these tools.

D. Business Transactions

In the event of a merger, acquisition, or asset sale, Personal Data may be transferred. We will notify you before your Personal Data is transferred and becomes subject to a different Privacy Policy.

E. Legal Requirements

We may disclose Personal Data if required by law or to respond to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your Personal Data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. We will establish specific retention periods based on the type of data and its purpose.

6. Your Rights

You have the following rights regarding your Personal Data:

• Access and Rectification: Request access to and correction of your Personal Data.
• Erasure: Request deletion of your Personal Data, subject to legal obligations.
• Objection and Restriction: Object to or request the restriction of processing your Personal Data under certain conditions.
• Data Portability: Request a copy of your Personal Data in a structured, machine-readable format.
• Withdraw Consent: Withdraw your consent at any time, where we rely on consent to process your Personal Data.

To exercise these rights, please contact us at [email protected].

7. User Responsibilities and Consent

1. Consent for Communications: Users of the Service who input their clients’ data for SMS or email communications must ensure that they have obtained explicit and informed consent from their clients before using the Service to send such communications, including the use of shortlinks in those messages. RateGather is not responsible for any unauthorized or non-compliant use of the Service to send communications to clients.
2. Consent for Data Collection via Shortlinks: Users must inform their clients and end users that by clicking on shortlinks included in QR codes, SMS, or email communications, their interactions will be tracked, and data such as IP address, location, and device information may be collected. Users are responsible for obtaining their consent to such tracking and data collection.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our Service. You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of our Service.

• Types of Cookies Used:
  • Session Cookies: To operate our Service.
  • Preference Cookies: To remember your preferences.
  • Security Cookies: For security purposes.
  • Analytics Cookies: To analyze usage data and improve our Service.

9. International Data Transfers

Your Personal Data may be transferred to and processed in countries other than your own. We will ensure that adequate safeguards are in place to protect your Personal Data in accordance with this Privacy Policy.

10. Children’s Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect Personal Data from children. If we become aware of such data collection, we take steps to remove that information.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the Service after changes are posted indicates your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].